PDQuick Software for Retail, Liquor Store, Grocery PDQuick Retail Point of Sale Software

Sales and Support call 1-302-727-0333
12:00 Noon to 8:00 PM Weekdays Eastern Time

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SWITCH PDQUICK RETAIL SOFTWARE AND DATA TO A NEW COMPUTER


If you have a Monthly Service Plan we will perform this service for you at no charge.

Always backup your system prior to attempting any of these processes and tasks.
Moving data can be a complex and time consuming process.
We suggest Contacting our support department to perform the data transfer.
 
These instructions are provided for those customers who are
comfortable working with their own computers and networks.

Failure to follow any of these steps EXACTLY may cause the program to fail.
1. DO NOT Uninstall PDQuick Retail from your old computer. If you do not have a monthly voice Service Plan or your software is more than 1 year old you may be required to purchase a new license or service plan. Contact us first if you are unsure of your license status.

2. Archive your invoices. If you keep a maximum of 13 months of detailed data or even better 3 months or less the upgrade will process quickly. If you do not archive the upgrade to take many hours to complete depending on how many invoices are active.

3. Exit PDQuick Retail completely out to Windows.

4. If you are running a Multi-Station Version of PDQuick Retail shut down ALL Terminals using PDQuick Retail.

5. If running the PDQuick Retail Price Checker or any other application accessing the PDQuick Retail databases shut all of those down completely.

6. Browse to your existing PDQuick Retail ROOT folder on the OLD computer
(example: "C:\Program Files\PDQ 40") and COPY (do not not cut!) the entire contents of that folder and ALL sub-folders on to backup media device of your choice.

7. Download and Install the CURRENT DEMO VERSION of PDQuick Retail on your NEW computer or server. When installing uncheck "SAMPLE COMPANIES".

8. After the Installer finishes DO NOT start PDQuick Retail on the NEW computer at this time.

9. From your BACKUP MEDIA copy six files USERS.DBF, USERS.MDX, USERPREF.DBF, USERPREF.MDX, CLIENT.DBF, CLIENT.MDX
to the PDQuick Retail root folder of on your NEW computer. (example: "C:\Program Files\PDQ 40")

10. From your BACKUP MEDIA copy your ENTIRE COMPANY data folder on the NEW computer.
(example: "C:\Program Files\PDQ 40\MYCOMPANY")

11. Start PDQuick Retail a file rebuild will occur and then the program will exit. The data transfer is now complete.

12. If after updating your PDQuick Retail software reverts to Demo Mode and your last purchase was less than 1 year ago or you have a Help Desk Service Plan go to Help, Request Activation Key. Under these conditions a new activation key will be sent to you by Email at no addtional charge. Support Plan customers get unlimited free re-activation requests for the life of the support plan.

* Non-Support Plan Customers quailify for only one free re-activation request per license within the first year of purchase.

Upgrade policy and information:
1. Service Plan customers receive unlimited Free Upgrades.
2. If your existing version is more than 1 year old you will need to purchase a new software license or Help Desk Voice Service Plan.
3. Contact us by Email to verify your license status prior to installing an upgrade.
4. Customers installing and using upgrades do so at thier own risk as upgrades are provided as a courtesy service only.
5. Updating or Upgrading does not include any free Help Desk Voice Service unless you have a current support plan.
6. Backup your system prior to upgrading during our normal business hours in case you need to contact us.


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PDQuick Retail Point of Sale Software
Grocery Store POS Software | Convenience Store POS Software
Retail POS Software | Liquor Store POS Software

Sales and Support call 1-302-727-0333
12:00 Noon to 8:00 PM Weekdays Eastern Time

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