PDQUICK RETAIL ANTI-VIRUS AND FIREWALL SETTINGS

If you are experiencing database errors, performance issues and other unexpected problems your Anti-Virus program may not be properly configured. Make SURE you use only ONE Anti-Virus program otherwise you might have a very instable system. Your AV program must support Folder / Directory exclusions in order to be compatible with PDQuick Retail Software and many other database intensive applications.

If you are running an AV that does NOT allow you to configure Folder and Directory Exclusions you must replace it otherwise the Point of Sale Software Databases will not be stable and you may encounter errors and lockups. Many of the FREE AV programs bundled with new computers from vendors other than Microsoft will not allow you to modify the settings to allow for Folder Exclusions. Low quality AV programs simply ignore folder exclusions and other configurable exception handling settings.

Windows 10 and 11 Typical Anti-Virus Configuration:
1. Open your Anti-Virus configuration and select Exclude Files and Locations.
2. Browse to C:/Program Files/PDQ 40 and select it.
3. Browse to C:/Program Files/Common Files/Borland Shared and select it.
4. Click ADD, then SAVE CHANGES.
** If successful you will see the exclusions added to the list.

* Consult with qualified computer experts, Microsoft or our Help Desk voice service should you require assistance.

Windows Security Settings
Click Each Image for a larger picture

Open Windows Security Step #1

Open Windows Anti-Virus Settings Step #1

Open Windows Security Step #2

Open Windows Anti-Virus Settings Step #2

Open Windows Security Step #3

Open Windows Anti-Virus Settings Step #3

Configure Windows Security Step #1

Configure Windows Anti-Virus Settings Step #2

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