PDQUICK RETAIL SOFTWARE UPGRADES

If your last purchase was less than 1 year ago
Upgrades are Free of Charge.

If your Software is 12 to 24 months old you
must purchase an Upgrade License.

If your Software is more than 24 months old you
must purchase a New License.

Contact our Sales Department for more information.

* Failure to follow any of these steps EXACTLY may cause the program to fail.

1. Shut down PDQuick and ALL remote terminals using PDQuick.
If running the Price Checker or any other application accessing the PDQuick databases shut all of those down completely. Do not allow anyone to start PDQuick during the upgrade process.

2. Backup your POS databases.
a. The Easy Way :
Start the program on your MAIN or SERVER computer then go to Utilities, System Maintenance and click F2 Backup.
b. The Manual Way :
Start the Windows File Explorer and copy the entire PDQuick folder (i.e. C:\Program Files\PDQ 40) to backup media of your choice. You can use the standard Windows Backup program or simply copy the folder to a CD-ROM, USB Memory Device or to a temporary folder on your Hard Drive. If you need assistance with this step you can consult a local technician in your area or contact our Technical Services Dept.

3. Archive your invoices. If you keep a maximum of 13 months of detailed data or even better 3 months or less the upgrade will process more quickly. If you do not archive the upgrade to take many hours to complete depending on how many old invoices are active. The Archive utility is found by accessing Utilities, System Maintenance, Database Archive Utilities, Invoice Archives.

4. On your Main Computer or Network Server log into any terminal ID in PDQuick. Go to Help, Check for Updates. If an update is indicated follow the instructions to download the update.

5. After the installer starts Un-Check "Sample Companies" and then click NEXT.

6. Once the installer completes start PDQuick, a file rebuild may occur. DO NOT interrupt this process or your databases may corrupt and the system might not run.

7. After updating if your POS software reverts to Demo Mode and your last purchase was less than 1 year ago or you have a Help Desk Service Plan go to Help, Request Activation Key. Under these conditions a new activation key will be sent to you by Email at no additional charge.

Transfer everything to a different computer or server :
This procedure usually requires an experienced technician to perform.

If you want to try this on your own click HERE for the instructions.

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